000 00364nam a2200157Ia 4500
008 230118s9999||||xx |||||||||||||| ||und||
020 _a81-7722-376-3
082 _a658.8
082 _bCLO/S
100 _aE. KENNETH
_bCLOW
100 _bL. DAVIDKURTZ
245 0 _aSERVICES MARKETING, 2ND EDITION
260 _aNEW DELHI
260 _bBIZTANTRA
260 _c2003
999 _c9303
_d9303