000 00321nam a2200145Ia 4500
008 230118s9999||||xx |||||||||||||| ||und||
020 _a81-7446-267-8
082 _a658.8
082 _bSHA/S
100 _aRAVI
_bSHANKER
245 0 _aSERVICES MARKETING
260 _aNEW DELHI
260 _bEXCEL BOOKS
260 _c2002
999 _c9283
_d9283