000
00324nam a2200145Ia 4500
008
230118s9999||||xx |||||||||||||| ||und||
020
_a
81-7446-267-8
082
_a
658.8
082
_b
SHA/S
100
_a
ravi
_b
shanker
245
0
_a
services marketing
260
_a
newdelhi
260
_b
excel publishers
260
_c
2002
999
_c
9273
_d
9273