000 00385nam a2200157Ia 4500
008 230118s9999||||xx |||||||||||||| ||und||
020 _a978-93-5316-077-7
082 _a658.8
082 _bZEI/S
100 _aA. VALARIE
_bZEITHAML
100 _bMARY JOBITNER
245 0 _aSERVICES MARKETING SEVENTH EDITION
260 _aCHENNAI
260 _bMCGRAW HILL EDUCATION
260 _c2018
999 _c5599
_d5599