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008 230118s9999||||xx |||||||||||||| ||und||
020 _a978-81-317-5939-4
082 _a658.8
082 _bLOV/S
100 _aCHRISTOPHER
_bLOVELOCK
100 _bJOCHEN WIRTZ
245 0 _aSERVICES MARKETING
260 _aNEW DELHI
260 _bPEARSONINDIA EDUCATION SERVICES
260 _c2011
999 _c4659
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