helga  drummond <br/><br/>
the t.q.m movement ,what total quality management is really all about 

 - newdelhi  ubs publishers distributors ltd  1992 
<br/><br/><label>ISBN: </label>81-7476-000-8 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / DRU/T