STEVE  BROWN  KATEBLACKMON <br/><br/>
OPERATIONS MANAGEMENT POLICY, PRACTICE AND PERFORMANCE IMPROVEMENT 

 - OXFORD  BUTTERWORTH HEINEMANN  2001 
<br/><br/><label>ISBN: </label>0-7506-4995-X 
<br/><br/><label>Dewey Class. No.: </label>658.5  / BRO/O