CHRISTOPHER  LOVELOCK  JOCHEN WIRTZ <br/><br/>
SERVICES MARKETING 

 - NEW DELHI  PEARSONINDIA EDUCATION SERVICES   2011 
<br/><br/><label>ISBN: </label>978-81-317-5939-4 
<br/><br/><label>Dewey Class. No.: </label>658.8  / LOV/S