JOCHEN  WIRTZ  JAYANTACHATTERJEE <br/><br/>
SERVICES MARKETING SIXTH EDITION 

 - DELHI  PEARSON EDUCATION  2010 
<br/><br/><label>ISBN: </label>978-81-317-2597-9 
<br/><br/><label>Dewey Class. No.: </label>658.8  / WIR/S