dr.v.k  jain  omprakashbiyani <br/><br/>
business communication 

 - newdelhi  s.chand&company pvt ltd  2007 
<br/><br/><label>ISBN: </label>81-219-2870-0 
<br/><br/><label>Dewey Class. No.: </label>651.7  / JAI/B